Question 1

Do you have any special training?

Accepted Answer

Yes, Holly is a professional member of the National Association of Productivity and Organizing Professionals (NAPO). She has five years of hands-on experience as a residential organizing consultant. She has completed exacting educational requirements to receive her professional membership in NAPO, as well as specialization certificates in Residential Organizing, Move Management and Home Staging, and in Brain-Based Conditions.

Question 2

Why use a professional organizer?

Accepted Answer

When you hire a professional organizer, you avail yourself of their experience, expertise and methodology. You are ensured that their enthusiasm and focus will be brought to your project. They will move your projects along, saving you time and stress in the long run. A professional organizer can help defeat any feelings of overwhelm you are dealing with. And, when you don’t have enough hours in the day, you can leave the organizing work to someone who has the time to give to your spaces.

Question 3

How do I get started?

Accepted Answer

We always start with a free phone consultation, to get a rough idea of your needs and how we might accommodate them. This is followed by a home visit to further assess the specifics and to formulate a proposal of “next steps.”

Question 4

How much will my project cost?

Accepted Answer

We offer a wide range of options for accessing our services, which enables us to work with various budgets. At the higher end, we can provide a full-service project, covering numerous spaces in a relatively short period of time. If the budget is a bit tighter, we may spread our services out over time, addressing one space and then another. For the very budget conscious, we may provide a plan for next steps and simply serve as an accountability partner. In all cases, we pride ourselves on transparent pricing.

Question 5

Are you insured?

Accepted Answer

Yes, we know it is important to have coverage for our work in your space. This way, we all have peace of mind and can focus on completing your projects!

Question 6

Do you provide a written agreement?

Accepted Answer

Yes, we use a written agreement, because this is the best way to make sure that there is a complete understanding of your needs and the solutions to be provided.

Question 7

Will I need to be involved?

Accepted Answer

When it comes to organizing your space, your input is extremely valuable. You are the one who knows what is working for you and what is not working for you. Through discussion, we will help to identify the “why” and present solutions that will work. If a project involves downsizing, you will need to make the decisions about what to keep and what to let go. However, in many instances, you will be able to give your attention to other matters and/or be away for substantial portions of the process.

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